Silent Guard sends you a Morning Brief before 8am — every call logged, distressed callers flagged, urgent items surfaced. Before you walk through the door.
No changes to your phone system. Staff notice nothing. £149/month. Stop anytime.
Real data from a live UK care home pilot, Jan–Mar 2026
Two problems. One solution.
The average care home receives 7+ unsolicited calls per day. Each one interrupts a carer mid-task — mid-wash, mid-medication round, mid-conversation with a resident.
7 interruptions/day × 3 minutes × £15/hr staff cost =
£1,800+/year in wasted time.
That estimate doesn't include the cost of broken concentration or refocusing time.
"Did the district nurse call back?"
"Has the family rung today?"
"Was that the pharmacy or another sales call?"
Your staff are doing their best to remember. But memory isn't a system. Things slip. You find out too late — or not at all.
The difference
"There are two types of managers. The first asks a lot of questions — catches up as she goes, sometimes misses things. The second walks in already knowing. She asks sharper questions. Spots problems earlier. Carries a quiet authority her team can't quite explain."
The difference isn't talent. It's information.
How it works
Your phone number stays the same. Calls pass through our system invisibly. Staff notice nothing. Callers notice nothing.
Every call is recorded, transcribed, and analysed. Calls are categorised — family, medical, sales, urgent. Distressed callers are flagged immediately.
Before you walk through the door, you know everything that happened. You stop catching up. You start leading from ahead.
"Your phones work exactly the same. Staff notice nothing. You see everything."
The Morning Brief
A daily executive briefing delivered to your inbox. Real intelligence from your real calls.
Care Home — Morning Brief
Good morning. Here's yesterday's overview for Oakwood Manor Care Home.
Wednesday 29 March 2026 · Delivered 07:58
⚠ Attention Required
Sample Morning Brief — representative of real pilot data
When sentiment signals distress — a worried family member, an emotional call — you're flagged before you walk in. CQC-relevant. Never missed again.
Every call rated for urgency. High-priority items — district nurse callbacks, medication queries, family concerns — surface to the top automatically.
The system builds a trusted picture of who calls your home — family members, regular professionals, agencies. Gets smarter every week. Institutional knowledge that doesn't walk out the door.
Sales calls, cold vendors, repeat nuisance numbers — identified and logged. Your staff answered them. At least now you can see how many, and act on it.
See patterns over time — busy periods, recurring callers, call volume trends. Useful for staffing decisions, handover preparation, and CQC conversations.
The pilot offer
We onboard you personally — not at scale. Limited pilot spots available.
Pilot price
£149/month
ROI check
Costs less than the staff time
lost to spam calls alone
No phone changes. Setup usually within the same week.
Silent Guard spends 30 days learning your home — who calls, what matters, what's noise. When you're ready, Phase 2 upgrades you to full AI call answering: every call answered, routed, and handled — built on the intelligence Silent Guard has already built about your callers.
You're not just signing up for a monitoring pilot. You're starting the journey to a fully automated care home phone system — and this is the safest possible first step.
No pressure. No timeline. Just showing you the road ahead.
Common questions
No. Silent Guard works with your existing phones and number. We set up a silent diversion — calls pass through our system and connect as normal. Nothing changes for staff or callers.
No. The system is completely invisible to staff. Calls ring and are answered exactly as they always have been. The intelligence happens in the background, between the call ending and your morning brief arriving.
Yes. Silent Guard is designed from the ground up for the care sector. Call recordings are stored securely, retained only as necessary, and accessible only to authorised staff. Callers hear a standard notification that calls may be recorded — the same as any modern business phone system.
You arrive at work to find a Morning Brief in your inbox. It tells you how many calls came in yesterday, which were urgent, whether any callers sounded distressed, and which were sales or spam. You walk in already knowing — and you can ask your team the right questions from the start of the day.
No. Calls route directly to your normal number automatically if there's ever an issue. The system is set up with fallback routing as standard — your calls are never at risk.
Usually within the same week. We handle everything — you don't need to do anything technical. We confirm the divert is working, check your first brief arrives correctly, and you're off.
We review the data together and you decide. Continue at £149/month, upgrade to the AI Receptionist, or stop — no pressure, no contracts. If you stop, we give you your call data to keep.
Limited pilot spots — we onboard personally, not at scale. If you're a registered manager who wants to walk in every morning already knowing, this is for you.
Claim Your 30-Day Pilot Spot£149/month · No contract · No phone changes · Stop anytime